We recommend someone is present at the delivery address to sign for the delivery so it is READY TO BE GOBBLED UP as soon as possible.
If the delivery address is unattended our couriers will need to leave the goods so be sure you have a good place, you are happy with.
You can use the comments field on the order page with any special notes such as sharing your chosen location. Be sure its accessible as we can’t climb, chase dogs, enter the house or swim across rivers to get there.
Remember if you are not home you will need a cool dry place free from anything or anyone else you don’t want to eat your doughnuts before you! If there are no special instructions the delivery drivers will do their best and look for a sheltered, shaded and dry area to leave the goods away from street or public view.
If you are not sure you can be home, or have the right place for the doughnuts to be left consider visiting a store, (use the click and collect option instead of delivery) or perhaps check if UberEats or Menulog service your area. We don’t want you to be disappoint and get anything less than you would expect.
Please note that once our goods are left we cannot accept responsibility for damage occurring or foreign matter (e.g. ants) entering the box due to the product being left unattended. For this reason, we suggest you receive your delivery at work, or on a day someone is home to receive the delivery.
If you are ordering for someone else, the above conditions still apply.
If there is no safe place:
Metro: the delivery drivers will take the goods to their Aramex depot located at Building F, 25-91 Bedford Street Port Adelaide, Gillman SA 5013 for your collection.
Mt Gambier (5290 & 5291): the delivery drivers will take the goods back to Krispy Kreme Mt Gambier located at 1 Ramsay Ave, Mt Gambier SA 5290 for your collection.