HOW DO I QUALIFY FOR A FUNDRAISING ORDER?

The Krispy Kreme Fundraising program is structured to assist not-for-profit organisations and groups in raising much needed funds. The organisation you wish to raise funds for must qualify as a non-profit organisation in one of the following ways:

  1. Community: Funds are being raised to support community based activities. These can be for charitable, educational or recreational purposes (sporting teams or clubs etc).
  2. Charitable: Funds are being raised for a charitable organisation.
  3. Educational: School or school related groups (Parents and Friends), band, sports team, etc.

DO I NEED APPROVAL TO DO A KRISPY KREME FUNDRAISER?

Every Fundraising order form must be submitted with a letter on the not-for-profit organisation’s letterhead acknowledging the Fundraising event by an executive from the organisation* so you Fundraising collection date can be confirmed.

HOW OFTEN CAN I DO A FUNDRAISER?

A not-for-profit organisation can Fundraise once a quarter.

DOES KRISPY KREME PROVIDE AN ORDER FORM TO COLLECT ORDERS FROM MEMBERS?

Whilst all final orders are placed online to make things easy, Krispy Kreme does provide some great tools including forms and posters to promote and take orders to make fundraising as easy as possible. The more organised you are the more you will raise.

CAN I CHANGE MY ORDER ONCE IT HAS BEEN FINALISED?

Any changes to your order must be submitted prior to final payment and no less than 7 days before your collection date.

HOW DOES THE BONUS DOZENS WORK?

Think of this as a gift with purchase. For every 100 dozen ordered, your sporting club, school or community organisation receives 10 FREE Original Glazed dozen.

CAN I PAY BY CHEQUE OR CREDIT CARD?

We accept payment online by credit card or you can come into the store and pay by credit card, cheque or cash no later than 7 days prior to your Fundraising collection date*. If paying by cheque this payment will be required at least 10 days in advance.

HOW DO I CONFIRM MY ORDER?

This is done online. You simply log onto the website, go to the Start Fundraising tab, and then the Confirm Order tab. Alternatively you can call our Fundraising and Events Team to confirm. This must be done no later than 7 days prior to your Fundraising collection date.

WHEN DO I NEED TO PAY BY?

Payment must be received no later than 7 days prior to your Fundraising collection date*. If paying by cheque this payment will be required at least 10 days in advance.

I HAVEN’T BOOKED A FUNDRAISER DATE BUT I HAVE COLLECTED ORDERS ALREADY, WHAT CAN I DO?

This is not recommended. Please call our Fundraising and Events Team on 1800 027 561 to discuss your options. They will check manufacturing and delivery availability and provide you with the next available delivery date.

IF WE COLLECT THE DOUGHNUTS HOW QUICKLY SHOULD WE GIVE THEM OUT?

Plan to deliver your Krispy Kreme doughnut orders to your customers as soon as possible (same day) to guarantee everyone is 100% happy with their purchase. When organising your collection point, keep your doughnuts in a cool shaded area and avoid direct sunlight at all times. Do not freeze or refrigerate the product as the quality will deteriorate.

MANY PEOPLE HAVE ALLERGIES CAN YOU SHARE THIS INFORMATION?

Krispy Kreme’s website has all the nutritional and allergy information on our website – simply direct your organisation members to this page (Click here)

*The Fundraising Collection date is the date you are scheduled to collect or receive your order.